Contact Crafters Inc. (“we”, “our”, or “us”) utilizes cookies and similar tracking technologies on this website to ensure a secure and efficient user experience. This policy clarifies when cookies are collected, the specific data they store, and how you can exercise control over your digital footprint in accordance with Quebec’s Law 25.

When Cookies Are Collected

Cookies are gathered automatically through your interaction with our digital infrastructure. This occurs when you visit or browse our website pages, interact with specific website features or media, submit digital forms or inquiries, or select navigation elements and external links. While strictly necessary cookies are deployed upon your arrival to ensure site stability, all other trackers remain inactive until you provide express consent.

What Information Cookies May Store

Depending on their specific technical function, cookies on this site may store data points including your IP address and approximate geolocation, browser type and version, device metadata, and operating system details. We also track the time spent on specific pages and referring website addresses to improve our interface. We do not utilize cookies to intentionally collect sensitive personal information.

Standardized Cookie Categories

Strictly Necessary Cookies — Indispensable for website operation, security, and core architectural functionality. These cannot be deactivated through our systems as they ensure the site remains reachable and safe.

Performance Cookies — These collect aggregated, non-identifiable data to monitor website speed, stability, and backend health. They help us fix technical errors before they affect your experience.

Analytics Cookies — Used to measure traffic volume, evaluate user behavior patterns, and refine our content strategy. These are only active if you opt-in.

Functionality Cookies — Store limited preference selections, such as display modes or language settings, to provide a more intuitive and personalized return visit.

Cookies Under Review — Certain trackers may be temporarily active while their precise purpose and retention period are being audited by our privacy team for full compliance.

Is Acceptance Mandatory?

Strictly Necessary Cookies are mandatory for the website to function securely and cannot be disabled. All other categories are strictly optional. In accordance with the “Privacy by Default” standard, these are turned off unless you actively enable them. Refusing these will not prevent access to the site, though some enhanced features may be unavailable.

Third-Party Trackers

Certain cookies may be deployed by trusted third-party partners, such as our hosting or analytics providers. These entities process limited technical data for operational support. We do not maintain direct control over third-party cookie policies and suggest reviewing their respective privacy notices.

Cookie Retention and Persistence

The duration a cookie remains on your device depends on its technical type. Session Cookies are temporary and expire immediately when you close your browser. Persistent Cookies remain on your device until they reach a pre-set expiration date or are manually cleared by you. Retention periods are determined strictly based on operational necessity.

Managing Your Preferences

You maintain full authority over your cookie data. You can use our on-site Cookie Preference Centre to toggle optional categories on or off at any time. Additionally, most modern browsers allow you to block, delete, or receive notifications before a cookie is stored. You may also clear your browser cache at any time to remove persistent cookies.

Contact Information

Contact Crafters Address: 4 Pl. du Commerce, Suite 300 (C), Île-des-Soeurs QC H3E 1J4

Email: contact@contactcrafters.com

Changes to This Policy

We reserve the right to update this policy to reflect technological advancements or legislative changes. Your continued use of the site following any updates constitutes acceptance of the revised policy.

Effective Date: March 30th, 2026